Dhaka 888 Privacy Policy

1 Introduction

Dhaka 888 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how dhaka 888 collects, uses, stores, and protects your personal data when you visit our website, register an account, make deposits or withdrawals, or interact with any part of our service.

By registering at dhaka 888 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please stop using dhaka 888 and contact our support team to close your account.

2 Data We Collect

Dhaka 888 collects personal data in several categories depending on how you interact with the platform. Below is a breakdown of the types of information we may hold about you.

Identity and Contact Data

• Full legal name
• Date of birth
• Mobile phone number (used for bKash, Nagad, or Rocket transactions)
• Email address
• Residential address

Identity Verification Data (KYC)

• National ID card number or passport number
• Copies of identity documents submitted during verification
• Selfie or photo verification images where requested

Financial Data

• Mobile wallet account numbers (bKash, Nagad, Rocket)
• Transaction history — deposits, withdrawals, and bonus activity
• Account balance information

Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, time spent on the platform, and click behaviour
• Login timestamps and session duration

Communications Data

• Records of live chat conversations with dhaka 888 support
• Email correspondence with our team
• Feedback, complaints, or dispute records

3 How We Collect Your Data

Dhaka 888 collects your personal data through the following channels:

• Direct registration: When you create an account at dhaka 888, you provide your name, date of birth, mobile number, and email address directly.
• KYC verification: When you submit identity documents to complete account verification, we collect and store those documents securely.
• Transactions: When you make a deposit or withdrawal, your mobile wallet number and transaction details are recorded.
• Platform usage: As you browse and play on dhaka 888, we automatically collect technical data such as your IP address, device information, and session activity through cookies and server logs.
• Support interactions: When you contact our support team via live chat or email, we record those conversations for quality assurance and dispute resolution purposes.
• Promotions and surveys: If you participate in a dhaka 888 promotion or complete a feedback survey, we collect the information you provide.

4 How We Use Your Data

Dhaka 888 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your dhaka 888 account.
• Verify your identity and age in compliance with our KYC obligations.
• Process deposits, withdrawals, and bonus transactions accurately.
• Detect and prevent fraud, money laundering, and other prohibited activity.
• Provide customer support and resolve disputes or complaints.
• Send you account-related notifications — such as deposit confirmations, withdrawal updates, and security alerts.
• Send promotional communications where you have opted in to receive them.
• Analyse platform usage to improve the dhaka 888 experience for all players.
• Comply with applicable legal and regulatory requirements.

Dhaka 888 does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, contact our support team at any time.

5 Sharing Your Data

Dhaka 888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with trusted third parties only in the following circumstances:

Service Providers

We work with third-party service providers who help us operate the dhaka 888 platform — including payment processors (bKash, Nagad, Rocket), game providers, identity verification services, and IT infrastructure providers. These partners are contractually required to handle your data securely and only for the purposes we specify.

Legal and Regulatory Obligations

Dhaka 888 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so — for example, in response to a court order or as part of an anti-money laundering investigation.

Business Transfers

In the event that dhaka 888 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights will be maintained.

6 Cookies and Tracking Technologies

Dhaka 888 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Help us understand how players use dhaka 888 — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences, such as language or display options, so you do not have to re-enter them each visit.
• Marketing cookies: Used only where you have given consent, to deliver relevant promotional content related to dhaka 888.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the dhaka 888 platform.

7 Data Security

Dhaka 888 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your device and dhaka 888 is encrypted using industry-standard SSL/TLS protocols.
• Secure data storage: Personal data is stored on secure servers with access restricted to authorised personnel only.
• Access controls: Dhaka 888 staff access to player data is role-based and logged. Only staff who need access to perform their job functions can view personal data.
• Regular security reviews: We conduct periodic reviews of our data security practices and update them in line with industry best practices.

While dhaka 888 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

8 Data Retention

Dhaka 888 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with our legal and regulatory obligations. Specifically:

• Active accounts: Data is retained for the full duration of your account being open at dhaka 888.
• Closed accounts: Following account closure, dhaka 888 retains certain data — including transaction records and KYC documents — for a minimum period as required by applicable anti-money laundering and financial regulations.
• Support records: Chat and email records are retained for a period sufficient to resolve any disputes that may arise after your last interaction.
• Marketing data: If you unsubscribe from marketing communications, we retain a record of your opt-out to ensure we do not contact you again.

When data is no longer required, dhaka 888 securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

9 Your Privacy Rights

As a dhaka 888 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

Dhaka 888 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure we are not disclosing data to the wrong person.

10 Minors and Under-18 Protection

Dhaka 888 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and return any deposits made.

If you are a parent or guardian and believe your child has registered at dhaka 888, please contact our support team immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

11 Changes to This Privacy Policy

Dhaka 888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, dhaka 888 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dhaka 888 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond promptly.

• Email: [email protected]
• Live Chat: Available 24/7 through the dhaka 888 platform and mobile app.
• FAQ: Visit our FAQ page for answers to common questions about your account and data.

For information on your rights as a player and the rules governing your use of the platform, please also read our Terms and Conditions and Responsible Gaming page.